About
About
us
us
SmC+ is a leading firm in digital policy strategy, with a focus on Latin America.
We help global tech companies and international organizations surf the waves of Latam Policy Issues, adapting to the challenges and opportunities in each market.
Our unique service, Regulatory Assistance as a Service (RaaaS), enables our clients to overcome their regulatory hurdles in Latin America, by providing deep knowledge on local dynamics to support strategic actions.
Experts in digital public affairs with high-level access to regional decision-makers on public policy and strategy
Brief and visual reports with exclusive insights and primary information to anticipate trends and outcomes
High experience in developing industry narratives and understanding the public agenda of national trade associations and multilateral organizations
About
About
Sebastián
Sebastián
Sebastian Cabello is the Founder and CEO of SmC+. He is an accomplished expert with vast experience driving collective action, public-private partnerships and technology and public policy advocacy in Latin America.
Sebastian founded SmC+ in 2020 that has established as a key provider of policy consulting services to global digital and ICT players as well as multilateral institutions such as the Inter-American Bank (IDB), CAF Development Bank, UN Economic Commission on Latin America, the Latin American Internet Association (ALAI), and the Fiber Broadband Association.
Between 2010 and end-2018, he was Head of Latin America at the GSMA, the global association of the mobile industry, and led the organization’s advocacy activities in the region.
He holds a “Licenciado” degree in Economics and a Master in International Affairs from UC San Diego and has been a Fulbright scholar. He is also research fellow at the Center for Technology and Society (CeTyS) at Universidad de San Andres, Argentina.
Recent
Recent
reports
reports
The importance of online dispute resolution (ODR) systems to consolidate the growth of electronic commerce in Latin America
This new SmC+ report for Mercadolibre updates the May 2023 original report adding two new countries (Perú and Chile), with new forecasts and a deeper look into upcoming eCommerce challenges that the public sector and Consumer Protection agencies will have to face in the short and medium term.
Full report Spanish (September 2024)
Full report Portuguese (September 2024)
Free download - 38 pages - 3.6 Mb (Sep 2024). Authors: Sebastian M. Cabello, Diego Ros Rooney, Ariel Riera
The eCommerce landscape is poised for a remarkable transformation, with projections indicating an impressive 22% annual average growth in the region over the next five years. This surge in online transactions is expected to have a significant ripple effect, potentially tripling both the number of disputes and the associated settlement costs between consumers and sellers during the same period. This trend will be particularly pronounced in key Latin American markets covered in this report: Argentina, Brazil, Chile, Colombia, Peru, and Mexico.
As traditional consumer dispute resolution systems face mounting pressure, a technological revolution is on the horizon. Online Dispute Resolution (ODR) systems are emerging as a critical and efficient alternative to address the impending bottlenecks in conventional settlement processes. These innovative platforms promise to streamline the delivery of justice by significantly reducing time, costs, and resources for all parties involved. In the face of rapid eCommerce expansion, ODR stands as a beacon of hope, offering a scalable solution to maintain fairness and efficiency in the digital marketplace.
Fiber "momentum" in Latin America
Fiber-To-The-Home Panorama for Latin America 2024
Fiber-To-The-Home Panorama for Latin America 2024
The FTTH Panorama for Latin America 2024 report highlights significant growth in fiber optic deployment across the region. By the end of 2023, Latin America and the Caribbean (LAC) reached 67 million FTTH subscribers, representing 37% of households, with coverage expanding to 67% of homes.
The report projects continued growth, estimating 101 million subscribers and 83% coverage by 2028. Key trends include increasing network overlap in urban areas, rising from 1.6 to an expected 1.8 by 2028, driving competition and service quality improvements.
This new report of SmC+ produced for the Fiber Broadband Association Latam Chapter highlights fiber industry achievements and challenges ahead.
Exclusive for FBA subscribed members - 27 pages - November 2024 - By Diego Ros Rooney, Sebastian Cabelllo, and Mauricio Fernández.
Free summary infographic download - 5 pages - 2.3Mb
Fiber Neutral Networks in Latin America: Opportunities and Challenges
Fiber Neutral Networks in Latin America: Opportunities and Challenges
Neutral FTTH networks are emerging as an important vehicle for expanding fiber optic coverage in Latin America and the Caribbean. This infrastructure sharing model allows multiple ISPs to use the same fiber network deployed and maintained by a neutral operator (NHN). The most relevant cases currently are found in Brazil, Chile and Colombia, where companies like V.tal, On Net and Ufinet are leading the development of these networks.
The success of the model depends on finding an economic balance that benefits both NHNs and tenant ISPs, as well as overcoming existing regulatory and market barriers in the region.
Exclusive for FBA subscribed members - 24 pages - November 2024 - By Diego Ros Rooney and Mauricio Fernández.
More featured
More featured
publications
publications
A responsible approach for new digital technologies in Latin America
A responsible approach for new digital technologies in Latin America
This report was commissioned by the Salesforce Latin America and looks into the new approaches to develop and regulate digital technologies that are on everybody's mouth these days like artificial intelligence (IA).
Authored by Ariel Riera, Paula Garnero and Sebastian Cabello, it proposes a customized narrative for the region that needs to leverage its tradition and existing rules on Human Rights that are today contained in the Inter-American system. It also provides examples to make principles a day-to-day guide for developing new digital products.
Finally it proposes 4 lines for future work around trust, knowledge, inclusion and innovation for all stakeholders in order to have a balanced approach to this new opportunity.
SmC+ Salesforce Uso responsable de tecnologias digitales final.pdfFree download - 27 pages - January 2023 - By Ariel Riera, Paula Garnero and Sebastian Cabelllo
Client Success Story: tailoring a global narrative to Latin America
Client Success Story: tailoring a global narrative to Latin America
Salesforce, a leader on embedding ethical and humane use guiding principles in the design, development, and delivery of software and solutions, particularly when it comes to working with data approached SmC+ to position itself in Latam and developing a compelling narrative that can bring together different stakeholders including NGOs. It was successfully launched in early April 2023 together with AS/COAS.
Assessing the Data Governance models in the public sector: the cases of Bogotá, Buenos Aires, México City and São Paulo
Assessing the Data Governance models in the public sector: the cases of Bogotá, Buenos Aires, México City and São Paulo
This study commissioned by the UN Economic Commission for Latin America continues on the work program that assess the progress of four key Latin American Cities: Bogotá, Buenos Aires, México City and São Paulo in the path to incorporate new digital technologies that can made them become "smarter".
Deep dives into the institutional aspects of data governance looking into organizational, interoperability, regulatory and data integration issues.
SCabello Cepal GobDatos jul23 S2300392_es.pdfFree download - 67 pages - 11 Mb - July 2023. By Sebastián Cabello.
Expert Insight: The imperative of Data Governance in the digital era
Expert Insight: The imperative of Data Governance in the digital era
This new Expert Insight Series #4 produced by Computing Engineering Dr. Silvia Alicia Gómez provides some guidelines on how to become a more data-centric organization for both public and private enterprises.
Developing a "culture of data", defining roles for the CDO as orchestrator and the data owners and overcoming legacy practices are among the aspects covered in this brief critical roadmap every organization need to consider when delving into digital transformation projects.
Expert Insight SGomez Final 15Mar23.pdfFree download - 14 pages - March 2023 - By Silvia Alicia Gómez
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